The project called "Quality in Education in the Vocational Training Sector" benefits from funding worth
201,000 Euro. The amount is 85% co-financed from the EEA Financial Mechanism 2014-2021,
, i.e. 170,834.7 Euros, and 15% from the state budget, i.e. 30,147.3 Euros. The goal of the project, which we will implement with Norwegian partner Easy Learning Solutions, is to prepare educational tools to support the development of a culture of quality in educational institutions.

The project will be implemented in the period from April 1, 2020 to March 31, 2022 - that is, 2 years.

Registration for training
BLENDED-LEARNING

We invite you to jointly test new educational tools for Trainers, Project Managers and Quality Managers, prepared in the blended-learning formula. Participation in the testing is an opportunity to gain professional knowledge completely free of charge and expand your own horizons.
In addition to classes with a trainer-practitioner, you will get access to the e-learning platform, where an additional dose of knowledge awaits you!

Participation in training and access to e-learning is free - the only thing we expect is the opinion of each participant of the training by completing an evaluation questionnaire.

FOR WHOM WE DEDICATE THE TRAINING?

  1. Are you a representative of a Polish educational institution?
  2. Do you want to learn something new? Or maybe systematize or verify the knowledge and skills you already have?

If the answer to the above questions is "yes", then register your company for the training!

A necessary condition for the participation of an Institution in the project is to test all three training programs.

For example:
you can apply 3 different people, one for each of the trainings or 1 same person can participate in 3 trainings.

The maximum number of reported participation is: 4.

RANGE OF TRAINING TOPICS

Choose the training that suits your needs
and get to the next level!

TRENER

At this training you will learn the principles of teaching adults, how to conduct training professionally, but also expand your existing knowledge in this area. We invite you to test the program for Trainers.

DATES OF BLENDED-LEARNING TRAINING
23-25.02.2022
Kraków

Modules

  • Module 1 Psychological foundations of teaching adults
  • Module 2 Identifying
    and analyzing training needs
  • Module 3 Training Design
  • Module 4 Conducting Training - Building trainer's authority
  • Module 5 Conducting Training - Managing the Group Process
  • Module 6 Training Evaluation

PROJECT MANAGER

Thanks to the program for project managers you will start your adventure with project management, but also systematize your existing knowledge and skills in this area.

DATES OF BLENDED-LEARNING TRAINING
2-4.03.2022
Kraków

Modules

  • Module 1 Defining the project
  • Module 2 Planning the project
  • Module 3 Executing the project - Manager
  • Module 4 Implementing the project - Developing the project team
  • Module 5 Implementing the project - Tools, organizing teamwork
  • Module 6 Closing the project and evaluation

QUALITY MANAGER

The program for quality managers is based on ISO 9001:2015 - the international standard with requirements for quality management systems.
Our program will point out good practices in quality management in the company, you will also learn how to prepare for an audit and get a qualification confirmation.

DATES OF BLENDED-LEARNING TRAINING
9-11.03.2022

Kraków

Modules

  • QUALITY STANDARDS REQUIREMENTS AND NEEDS OF EDUCATIONAL INSTITUTIONS
    - European Regulations
    - EQF: validation and recognition of learning outcomes
    - ISO Standard: measurement of core and educational processes
    - Quality Manual, key procedures and types of audits in an organization
    - Main stakeholder groups and their needs
  • QUALITY DOCUMENTATION
    - The cycle of implementing and maintaining a quality system in an institution
    - Questionnaire methods
    - Developing a report format
  • TRAINING EFFECTIVENESS AND PRINCIPLES OF TEACHING ADULT PEOPLE
    - Bloom's Taxonomy, Kolb's Cycle, Kirkpatrick
    - FUKO, authority, trust triangle, psychological laws

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Want to learn more about our project?
Go here: EEA Education Project

Downloadable materials:

STANDARD OF THE TRAINER - Polish and English version Download
PROJECT MANAGER STANDARD - Polish and English version Download
REPORT ON. STANDARD OFTHE TRAINER - Polish version Download
REPORT DOT. TRENER STANDARD REPORT - Polish andEnglish Download
ORDER OF VOICE RECORDINGS FOR E-LEARNING -completedDownload
ORDER FOR VOICE RECORDINGS FOR E-LEARNING -sampleDownload
International projects

EEA Education: Workshop validation report

Validation report on the workshops in the EEA Education project.

Contact usAll projects

A project called "Quality in Education in the Vocational Training Sector" has been awarded by a grant of € 201,000. The amount is 85% co-financed by the EEA Financial Mechanism 2014-2021, i.e. € 170 834.7 and 15% from the state budget, i.e. € 30 147.3. The aim of the project, which we will implement with the Norwegian partner Easy Learning Solutions, is to prepare educational tools supporting the development of a quality culture in educational institutions.

The project will be implemented in the period from April 1, 2020 to March 31, 2022 - that is 2 years.

International projects

Workshop validation report

The validation report collects content assessment of the implementation and form of the training workshops carried out, with the feedback aimed at improving our training processes and their future implementation.

Please provide complete answers in the form below. Thank you.

[s4n_form_validation_report_eog_trainer]

Contact

Let's talk about your company's growth

Write or call. We reply within 1 business day.

Write to usSee training
Call+48 12 294 04 62Emailbiuro@heuresis.pl
Open training for TOP managers

Excellence in Management©℠

Step up to executive level with real impact on results. The programme combines management practice, intensive workshops and the international CIPM® management certificate. Minimum theory, maximum decisions, tools and implementations.

Reserve a place See programme
A trainer running a workshop for managers at a shared table
Autumn 2026 edition
PL20–21.10 and 03–04.11
EN22–23.10 and 05–06.11
Next edition20–21.10 and 03–04.11
Class formatOnline or in the classroom
CertificateCIPM® (ACI®)
PricePLN 7,500 + VAT
880+

management courses delivered

12,000+

managers trained from many industries, from glass bending to aviation

35,000+

hours of work with managers at various levels

25

years of experience in training for managers, HR and trainers

Who it is for

A programme for boards, owners and directors

For people responsible for strategy, results and the development of key teams who want to do it with more confidence.

  1. You manage managers

    You lead management teams and want to turn strategy into results more effectively.

  2. You are entering a strategic role

    You are a successor or leader preparing to work at board level.

  3. You want to strengthen leadership and execution

    You are looking for tools that will improve strategy execution across the organisation.

  4. You are leading change

    You need proven methods for managing change and human capital.

If you are a manager, leader, successor or business owner and strive for confidence in action, this programme is for you.
Results

Which competencies you will develop

Strategic management, leadership and results execution, practised on your company's challenges.

From strategy to execution

Goals, KPIs/OKRs, management rhythm and regular results reviews.

Modern leadership

Leadership and management communication across the organisation.

Change management

Building team accountability.

Data-driven decisions

Analytics, metrics and conclusions for the financial result (P&L).

Developing leaders and successors

Consciously building the management pipeline in the company.

International certificate

CIPM® as a globally recognised signal of executive competencies.

Programme

3 modules preparing for CIPM® certification

The programme prepares you for the Certified International Professional Manager® (CIPM®) exam. You will practise each topic on challenges from your own company.

Module01

Managing the company's key capitals

  • Managing company value
  • Finance for non-financial managers
  • Managing customer capital
  • The leader's role and responsibility
Module02

Strategic management and change

  • Analysis and diagnosis of strategic position
  • Diagnosing the type of market in which the company operates
  • Building company strategy in VUCA times
  • The manager as a catalyst for change
  • Types and stages of change, company transformation
  • Resistance, management and leadership in change
Module03

Managing personnel and competencies

  • Planning and developing competencies
  • Managing the competency budget
  • Competency levels
  • External measures of competencies
How it works

Your path through the course in 6 steps

This is not a single workshop but a complete development process. You return to the company with ready-to-implement solutions.

  1. Step 1

    Application

    You send the form and choose the date and class format.

  2. Step 2

    Competency assessment

    The test shows what is worth learning and lets you track progress.

  3. Step 3

    E-learning

    Materials and contact with the group coordinator throughout the course and for 2 months after it.

  4. Step 4

    Workshops with a trainer

    2 sessions of 2 days, working on cases from your company.

  5. Step 5

    Exam

    80 single-choice questions and, depending on the level, a management task or project.

  6. Step 6

    Ex-post assessment

    You check what you have learned and keep using the tool base.

Management workshop participants working at a shared table
Class format

Intensive, but without pulling you away from the company

Blended learning combines self-study at any time with classes with a trainer. The group works in a hybrid format, and you choose the format in which you want to take part. The content level and the chance of certification are the same in every format.

Live onlineSessions on Zoom or Teams
In the classroomWorkshops in Kraków
Trainers

Who will run the classes

Beata Zawadzka, Excellence in Management trainer

Beata Zawadzka

Trainer, coach, quality management expert

Co-founder and co-owner of Masterform, long-standing HR Manager and Quality Manager. She provides consulting in quality management, solving quality problems and management by objectives.

  • QM Representative (TÜV)
  • Quality Manager (TÜV)
  • CIPT® (ACI®)
Ewa Daros, Excellence in Management trainer

Ewa Daros

Trainer, education and business expert

She gained experience in management training for leaders and managers as a Trainer/Assessor at Cambridge. She specialises in management and motivation styles and in managing change in organisations.

  • Trainer/Assessor (Cambridge)
  • Leadership certificate (London)
  • Business & Administration
Testimonials

What participants say

Competently prepared and delivered training. A practical and individualised approach to participants.

HoReCa industry representative

Very interesting training and the experience of working in a group of people.

Representative of a manufacturing company that leads its industry

Great methods. A good selection of content and tasks. Lots of teamwork.

Director of a manufacturing company
Dates and price

Choose a date: 2026 and 2027

LanguageSession ISession II
Autumn 2026 edition
PLPolish20–21.10.202603–04.11.2026
ENEnglish22–23.10.202605–06.11.2026
Spring 2027 edition
PLPolish06–07.04.202720–21.04.2027
ENEnglish11–12.05.202701–02.06.2027
Autumn 2027 edition
PLPolish05–06.10.202719–20.10.2027
ENEnglish23–24.11.202707–08.12.2027

In the PL edition the workshops, materials and exam are in Polish; in the EN edition the whole process is in English.

Schedule of all training

Full blended learning course

PLN 7,500 + VAT
  • Competency assessment before and after the course
  • "Organisation Management" e-learning
  • 4–6 days of workshops (depending on group size)
  • Materials, lunch and refreshments during classes
  • Individual certificate of completion

Competency assessment only: PLN 340 + VAT

ACI® certification: USD 410 at the average NBP exchange rate

Buy in the online shop

KFS funding. You can finance the training from the National Training Fund. We help prepare the application free of charge.

Registration

Application form

Choose a date and send your application. We will reply within 1 business day and send the details.

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Certification

CIPM® certificate of the American Certification Institute®

Only with us will you obtain the Certified International Professional Manager® certificate issued by ACI®, recognised by employers worldwide.

1999ACI® has been operating since 1999
1 million+certificates issued worldwide
122,000managerial certificates
5 yearsvalidity of the CIPM® certificate
  • From practitioners for practitionersCertification prepared by professionals, very practical.
  • Flexible examYou sit the theoretical part online whenever you want, and we will adapt the date of the practical part to you.
  • Up-to-date requirementsStandards continuously adapted to business realities.
  • Compliance with EQF level 5Competencies readable in European and global terms.
Why Heuresis

Why train with us

25 years of experience

We work with managers at all levels, HR and trainers, in companies of every size and industry.

ACI® certificate

Only with us will you obtain a certificate issued by the American Certification Institute®.

Blended learning

Live classes and e-learning shorten training time by about half.

Practice first

Only content and tools ready to use at work.

Post-training support

Knowledge base, exchange of experience and consultations.

Individual approach

We discuss the details and favourable payment terms with each client.

Before you start

5 steps you can implement right away

You can start even before the first session. Choose one step and see how it works in your team.

01

Set 3 strategic priorities and translate them into 3–5 KPIs/OKRs with deadlines and owners.

02

Introduce a monthly rhythm of results reviews: dashboard, decisions, follow-up.

03

Define responsibilities for key roles (RACI) and communicate them to the team.

04

Launch a fast-decision mechanism: rules, thresholds, response time, escalation.

05

Plan your international certification path: scope, dates, preparation.

FAQ

Frequently asked questions

Didn't find the answer? Call or write, we will gladly help.

Who is the Excellence in Management©℠ training for?

For boards, business owners, managing directors and senior managers responsible for strategic decisions, results execution and the development of key teams.

How long is the course and what is the class format?

The programme covers 4 days of intensive work, split into 2 sessions of 2 days. It is blended learning: e-learning (materials and implementation tasks) plus workshops with a trainer live online (Zoom/Teams) or in the classroom in Kraków.

Does the programme end with an international certificate?

Yes. After passing the exam you will receive the CIPM® (Certified International Professional Manager) certificate, issued by the American Certification Institute® (ACI®).

In which language are the course and exam held?

In PL editions the workshops, materials and exam are in Polish. In EN editions the whole process is in English.

Does the CIPM® certificate need to be renewed?

The certificate is valid for 5 years. After that, recertification is required.

What is the price of participation and what does it include?

The full course costs PLN 7,500 net (+23% VAT) and includes the competency assessment, the e-learning platform, workshops and materials. ACI® certification costs USD 410 at the average NBP exchange rate.

Can the training be financed from KFS?

Yes. Heuresis training can be financed from the National Training Fund (KFS). We help with the application process free of charge.

Can I work on my company's challenges?

Yes. You work on real problems of your organisation with full confidentiality and develop ready-to-implement solutions.

Does the group work in a hybrid format and how do I choose the class format?

Yes. The group works in a hybrid format: some participants are on site, some live online. You choose the format in which you want to take part, and the choice does not depend on the number of registrations. The content level and the chance of certification are the same in both formats.

What support is there after the workshops end?

We provide evaluation of results, additional implementation tasks on the e-learning platform and guidance for a manager's daily work.

Apply

Do you want to manage confidently in uncertain times?

Reserve a place in the Excellence in Management©℠ programme and join the group of certified leaders.

Buy in the online shop Contact us
Call+48 12 294 04 62 Emailbiuro@heuresis.pl
Open training for boards and TOP managers

Excellence in Crisis Leadership©℠

Lead calmly when there is chaos all around. 4 days of workshops and simulations in which you practise decisions under pressure, crisis communication and building team resilience. Military and survival methods and WHO guidelines in a business version.

Reserve a place See programme
Training participants in a Heuresis workshop room
Autumn 2026 edition
PL06–07.10 and 20–21.10
Next edition06–07.10 and 20–21.10
Class formatIn the classroom or online
CertificateHeuresis, WRL level 5
PricePLN 7,500 + VAT
880+

management courses delivered

12,000+

managers trained from many industries, from glass bending to aviation

35,000+

hours of work with managers at various levels

25

years of experience in training for managers, HR and trainers

Who it is for

A programme for leaders who are responsible for people in difficult moments

The group combines the perspectives of business, administration and local communities. This lets you look at a crisis from several sides at once.

  1. You run a company or a key area of it

    You are a CEO, owner, board member or director and make strategic decisions.

  2. You decide under pressure

    You act with incomplete information, sudden changes and limited resources.

  3. You are responsible for business continuity

    You are a successor, operational team leader or HR manager supporting people in extreme situations.

  4. You care about community safety

    You represent public administration or local government and take part in crisis management.

If you want to gain certified leadership competencies for times of crisis, this programme is for you.
Results

Which competencies you will develop

You learn to act before chaos paralyses the organisation and to lead the team out of a crisis stronger.

Early signs of crisis

Recognising threats and reacting quickly before the situation gets out of control.

Decisions under pressure

Sound choices with missing data, risk matrices and clear escalation rules.

Crisis communication

Messages that build the trust of the team and stakeholders, even when "we don't know yet".

Mental resilience

Stabilisation techniques for yourself and the team: breathing, grounding, micro-pauses.

Managing in volatility

Roles, reports and information flow in the response team.

The crisis leader protocol

Your own action protocol and 30/60/90 plan tailored to your organisation.

Programme

Pre-work and 4 days of workshops

The programme combines simulations with WHO practices (Psychological First Aid), survival techniques and management tools for working with fear and uncertainty in the team.

Start00

Pre-work: e-learning and competency test

  • Crisis leader competency test
  • Crisis psychology: fear, stress, information uncertainty
  • Basics of PFA (WHO)
  • Quick stabilisation techniques: breathing, grounding
Day01

Crisis psychology and people's behaviour

  • Individual reactions: fight, flight, freeze
  • Group reactions: emotions, rumours, narratives
  • The leader's role in the first minutes
  • Exercises: 5–4–3–2–1 grounding, calming messages
Day02

Stabilisation and safety: survival and PFA

  • 3xR: Recognise, React, Do simple things
  • Rule of 3: hierarchy of priorities
  • Battle buddies: a partner system in the team
  • PFA (WHO): Look, Listen, Link, Protect in a company version
Day03

Decisions under pressure and crisis communication

  • Decisions with incomplete information, risk matrices
  • Transparency: how to say "we don't know yet"
  • Rituals and structures that calm the team
  • Working with rumours and disinformation
Day04

Crisis simulations and the leader protocol

  • Simulations of high-uncertainty incidents
  • Coordinating actions: roles, reports, information
  • After Action Review: lessons from mistakes
  • The crisis leader protocol and 30/60/90 plan

In the package you will receive PFA checklists, stabilisation technique cards, crisis message templates, a "facts vs. rumours" board and a leader protocol template with a 30/60/90 plan.

How it works

Your path through the course in 6 steps

Each day is above all practice. You return to the company with a ready action protocol.

  1. Step 1

    Application

    You choose the date and format: in the classroom in Kraków or online.

  2. Step 2

    Competency test

    The starting diagnosis shows your strengths and areas to work on.

  3. Step 3

    Online pre-work

    Crisis psychology and basics of PFA on the e-learning platform.

  4. Step 4

    Workshops and simulations

    2 sessions of 2 days, exercises based on real scenarios.

  5. Step 5

    Leader protocol

    You develop your own protocol and 30/60/90 plan.

  6. Step 6

    Certificate

    Confirmation of crisis leadership competencies, WRL level 5.

A project team working together at a table
Class format

Classroom work gives the most

The group works in a hybrid format, and you choose the format in which you want to take part. The workshops in Kraków are simulations and exercises based on military, survival and psychological techniques. The online version is just as rich in content, but the practical experience is somewhat less intense.

In the classroomIntensive workshops and simulations in Kraków
Live onlineThe same content in a remote format
Trainers

Who will run the classes

Artur Michalski, Heuresis trainer

Artur Michalski

Business trainer, ICF coach, survival trainer

He works with managers on emotional intelligence, stress management and mental resilience. He has run outdoor training, among others for special forces soldiers. For 3 terms President of the International Coaching Federation Poland.

  • ICF coach
  • Survival trainer
  • Water rescue
Testimonials

What participants say

Competently prepared and delivered training. A practical and individualised approach to participants.

HoReCa industry representative

Very interesting training and the experience of working in a group of people.

Representative of a manufacturing company that leads its industry

Great methods. A good selection of content and tasks. Lots of teamwork.

Director of a manufacturing company
Dates and price

Choose a date: 2026 and 2027

LanguageSession ISession II
Autumn 2026 edition
PLPolish06–07.10.202620–21.10.2026
Spring 2027 edition
PLPolish13–14.04.202727–28.04.2027
ENEnglish18–19.05.202708–09.06.2027
Autumn 2027 edition
PLPolish12–13.10.202726–27.10.2027
ENEnglish25–26.11.202709–10.12.2027

Classroom classes take place in Kraków. The group works in a hybrid format, and you choose the format in which you want to take part.

Schedule of all training

Full blended learning course

PLN 7,500 + VAT
  • Competency test before and after the course
  • Pre-work on the e-learning platform
  • 4 days of workshops and crisis simulations
  • Implementation materials and templates
  • Excellence in Crisis Leadership©℠ certificate

Competency assessment only: PLN 340 + VAT

Group discounts: from 2 people from one company

Sign up for the training

KFS funding. You can finance the training from the National Training Fund. We help prepare the application free of charge.

Registration

Application form

Choose a date and send your application. We will reply within 1 business day and send the details.

[s4n_form_heuresis_harmonogram_zgloszenie]
Certificate

Excellence in Crisis Leadership©℠ certificate

After completing the course you receive a Heuresis certificate confirming competencies in crisis leadership and building organisational resilience.

4 daysof workshops and simulations
WRL 5qualification level
30/60/90implementation plan after the course
WHOPFA standard in the programme
  • Crisis management standardsBest practices from business and administration.
  • Military and survival methodsAdapted to the work environment and organisational management.
  • WHO guidelinesPsychological First Aid and supporting team wellbeing.
  • Ready to implementYou create the leader protocol and 30/60/90 plan based on your company's realities.
Why Heuresis

Why train with us

25 years of experience

We work with managers at all levels, HR and trainers, in companies of every size and industry.

Certificates recognised in the industry

Each participant receives a certificate confirming the competencies acquired.

Blended learning

Live classes and e-learning shorten training time by about half.

Practice first

Only content and tools ready to use at work.

Post-training support

Knowledge base, exchange of experience and consultations.

Individual approach

We discuss the details and favourable payment terms with each client.

Before you start

4 steps you can take from tomorrow

Prepare the organisation before a crisis appears. Each of these steps takes less than an hour.

01

Map the key risks and early warning indicators in your company.

02

Set a decision scheme: who decides what and within what time.

03

Prepare a short crisis communication plan for teams and stakeholders.

04

Assign roles and responsibilities in the response team (core team).

FAQ

Frequently asked questions

Didn't find the answer? Call or write, we will gladly help.

Who is the Excellence in Crisis Leadership©℠ training for?

For CEOs, business owners, board members and TOP managers responsible for strategic decisions and the organisation's security in conditions of uncertainty.

How long is the programme and what is the class format?

The programme lasts 4 days in a blended learning formula: e-learning lessons available 24/7 and intensive workshops, in the classroom in Kraków or live online, based on decision simulations.

What is the price of the training and what does it include?

The price of participation is PLN 7,500 net (+23% VAT). It includes access to the e-learning platform, 4 days of workshops, crisis simulation scenarios, implementation materials and a certificate of completion.

Can the training be financed from KFS?

Yes. Heuresis training can be financed from the National Training Fund (KFS). We help with the application process free of charge.

Which certificate will I receive after completing the training?

The Excellence in Crisis Leadership©℠ certificate issued by Heuresis, confirming competencies in crisis leadership and building organisational resilience, compliant with WRL at level 5.

What standards is the programme based on?

The programme combines military and survival methodologies with business crisis management standards and WHO guidelines on Psychological First Aid and team resilience.

Are there discounts for registering a larger group?

Yes. We offer group discounts from 2 people from one company. For whole boards and crisis teams we prepare an individual quote.

Does the group work in a hybrid format and how do I choose the class format?

Yes. The group works in a hybrid format: some participants are on site, some live online. You choose the format in which you want to take part, and the choice does not depend on the number of registrations. The content level and the chance of certification are the same in both formats.

Apply

Do you want to be ready before a crisis comes?

Reserve a place in the autumn edition or ask about a date for the whole board.

Sign up for the training Contact us
Call+48 12 294 04 62 Emailbiuro@heuresis.pl